Policies For Buyers

Once you complete the registration process to buy at THE INDIAN DESIGNER HOUSE, buying the products is simple and easy; Simply add the products and the desired quantity to your cart and proceed to the checkout.

Simple Joining Process

• Please click at My Account link at top Left hand corner of any page
• Register yourself as buyer - its FREE, takes couple of minutes
• Please spend some time going through FAQ/HELP section after registration

Safe Environment - Buyer Protection Program

• Every Buyer is protected through Buyer Protection Program
• Your Payment is Safe - Buyers pay to THE INDIAN DESIGNER HOUSE, who pays to merchants after successful delivery
• Logistics Partner assures timely delivery - In most cases, merchants hand over ordered products to our Logistics Partner who takes the responsibility of timely delivery.
• Online Order Tracking - Buyers can track order and delivery progress online
• Resell our product Facility - Resell product & fill your margin. while placing order add to comment. the margin amount we credit to your wallet. You can send withdrawn request  after successful delivery FOR MORE PLEASE HELP LIVE CHAT TEAM

Multiple Payment Options

• Multiple choices available
• Pay online Debit Card / Credit Card / NetBanking / wallets, Cash Cardsetc as Online Options
• NEFT / RTGS / Fund Transfer / Cheque Deposit in our Bank account
• COD facility also available

Return exchange in 3 days Guarantee

• Customer Satisfaction is our primary goal. https://www.theindiandesignerhouse.com has a very simple return and exchange policy. We will gladly accept back any product in its original packing within 3 days of you receiving your product if you are not happy with the product for any reason. You will just need to inform us within 24 hours of delivery of the product.
• Buyer is completely protected through 3-days return guarantee for all products purchased which are not as per ordered specifications, such as
  
• Defective, Damaged, Wrong Size, Wrong Quantity, Wrong Color
• Significantly different from the description given by the merchant
• 
  
• KEEPING THE FOLLOWING IN MIND TO MAKE USE OF OUR RETURN POLICY:
  • The returned product should be in the original packaging, unused condition and in the same condition as you received the product
  • If during any special offer which you get free extra product is also send to us with return product. If anything is miss then you product will not eligible for return.
• We will also not be able to accept the return if product
• a)Is used / worn or altered
• b)Exhibits physical damage to the box or to the product
• c)Is returned without original packaging and accessories
• Please ensure that the product is in an unused and original condition. Include everything from the package you'd received including price tags, labels, original packing, freebies, and accessories
• • Exchange will only be provided once, meaning you cannot exchange an already exchange product again.
  

You can place a return request by following these simple steps below: 

• Step 1: Go to your My account click on ORDER HISTORY than CLICK VIEW option of that order. Please check option reorder or return.
• Step 2: Fill the return form, Select a Reason for Return and add additional remarks (if applicable) then email us a picture of the damaged product within 3 days else the case will be closed.
• Step 3: Submit the Return Request.
• Step 4: We pick up the parcel within 2 days.
• Step 5: Hand over the product in original packaging to the Return Pickup boy.
• Step 6: Once we receive the package, we will inspect the product as per the return request.
• • Refund/ replacement for goods/ merchandise is subject to inspection and checking by team after they are received at our facility.
  Your money will be credited back to your credits wallet, once the product passes the return inspection.